I'm glad to have the Calendula but it's in a form I have never used. I sent a note to someone on your staff, asking how to use it and never heard a reply. Why is that?
FNWL Response
Hi Karla, Thank you for sharing your feedback. We are always happy to help with usage questions, and I'm so sorry that you did not receive a timely response.
Your order was delivered right before the holidays. During the holiday period in late December, our Customer Care team was operating with reduced staffing, and it is possible that your message was missed or did not reach us. That is certainly not the experience we want for you.
We would love the opportunity to assist you - I will be passing your review onto our Customer Care team for personal, direct assistance.
★★★★★5 out of 5 stars
Reviewed by Sherilyn
Anchorage, AK
Absolutely beautiful product. Highest quality I've seen in a calendula extract, beautiful soft fragrance that;s chock full of healing properties. Not disappointed at all!
★★★★★5 out of 5 stars
Reviewed by Hanna
Santa Barbara, CA
The Calendula CO2 Extract is so pure! Most Calendula products are suspended in carrier oils, significantly diluting what you actually want. The CO2 extraction is the purest form you can get, and From Nature With Love's quality is unparalleled. Highly recommend!
★★★★★5 out of 5 stars
Reviewed by Crystal
Phoenix, AZ
★★★★★5 out of 5 stars
Reviewed by Roxcy
Sacramento
I showed my acupuncturist and when she opened it up, she exclaimed "WOW! That's pure herb right there!" I know it says in that it comes thick so I expected that. I thought it would be in a normal essential oil bottle, but it's in a little tiny container with a screw on lid. It doesn't make a difference to me, just thought I would add in case that helps anyone else.
★★★★★5 out of 5 stars
Reviewed by Ingrid
Houston, TX
To be honest, I was kind of disappointed with the consistency of this product. I knew that it would be a little thick, but it was hard as a rock! I wish that it would have indicated this in the description.
FNWL Response
Ingrid, we're very sorry that you're displeased. However, the description does mention that it can require warming to work with and also says: "Please Note: This product is solid at room temperature."
★★★★★5 out of 5 stars
Reviewed by Crystal
Charles Town, WV
A wonderful addition to my Winter Hand/Feet Balm. Actually looking forward to weathering the cold dry winter air this season!
★★★★★5 out of 5 stars
Reviewed by Valerie
Columbus, OH
I searched for quite some time to find the purest, most concentrated form of Calendula Extract that FNWL carries. I'm very happy with this product - I only need the tiniest amount to gain the benefits of this extract in my formulations. Other companies selling this extract have additives - some of which I wouldn't want in my products. This is pure, high-grade Calendula. I'm hooked!
★★★★★5 out of 5 stars
Reviewed by Karen
Morrisdale, PA
The only suggestion I have is to change the picture of the item on the website to let people know it is a semi-solid in a jar and not an oil in a bottle.
FNWL Response
Karen, thank you very much for bringing this photo inaccuracy to our attention. I've already pulled the photo from the product description page, and will be working to ensure our other CO2 photos are up to date.
