Hi Laurie, I'm terribly sorry to hear about this. You ordered the thermometer awhile ago, but I warmly encourage you to please contact our Customer Care Department at (800) 520-2060 or (203) 702-2500 to see if an exchange can be arranged. (I will also forward your comments to Customer Care.)

Stainless Steel Thermometer
Product Info
Description
This 12" thermometer is made out of stainless steel. It includes an adjustable clip and insulated handle. It measures temperatures ranging from 100-400 degrees F (40-200 degrees C). It is perfect for keeping an eye on your temperatures when making creams, lotions and candles.
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